Last Updated: 08/05/2024
Thank you for choosing Exploring Positivity for your online human nature and psychology tests. We strive to provide high-quality, informative tests to our users worldwide. Please read this Refund and Returns Policy carefully before making any purchases.
- Free Tests Our free tests are provided at no cost and are not eligible for refunds or returns.
- Paid Tests
2.1 Refund Eligibility Refunds are only available under the following conditions:
- You have purchased a test but have not yet started it.
- You have not clicked the “START” button or initiated the test in any way.
2.2 No Refunds After Test Initiation Once you click “START” or begin the test in any manner, you are no longer eligible for a refund. This policy is strictly enforced, regardless of the circumstances.
2.3 No Chargebacks We do not accept chargebacks under any circumstances. By making a purchase, you agree to resolve any issues directly with us through our customer support channels.
- Refund Process To request a refund for an eligible purchase:
- Contact our customer support team at [insert email or support link].
- Provide your order number and the reason for your refund request.
- Refund requests will be processed within 5-10 business days.
- Currency and Payment Methods Refunds will be issued in the original currency of purchase and through the original payment method used.
- Exceptions No exceptions will be made to this policy. We reserve the right to refuse any refund request that does not comply with the terms outlined above.
- Changes to This Policy We may update this Refund and Returns Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
- Contact Us If you have any questions about this Refund and Returns Policy, please get in touch with us at [email protected].
- Special Note for U.S. Customers This policy applies equally to all our global users, including those in the United States. All terms and conditions stated here are in compliance with U.S. consumer protection laws.
By making a purchase on [Your Website Name], you acknowledge that you have read, understood, and agree to this Refund and Returns Policy.
Need help?
Contact us at [email protected] for questions related to refunds and returns.